A primary or secondary ftp account for the website. Reference -
Access to a ftp client such as :
A command line Linux ftp client
An open source tool like WinSCP (used in this article) or FileZilla
Windows and Mac users can also use Expan Driver to map FTP storage location as a local drive.
Procedure
Get the ftp server address by logging to the Service Control Panel. Navigate to Hosting->Cloud Sites. Click on General Settings tab. The address for the ftp server and alternate ftp server is available in the "Edit your Site" section.
NOTE: The primary server is available only if the domain is an active registered domain.
Get the IP address of the ftp server by logging on to the Services Control Panel . Navigate to Hosting->Cloud Sites. Click on the Domain tab. The IP address for the ftp server is available in the DNS Management section.
Create and save a profile in the ftp client using either the primary ftp server address, secondary ftp server address or the IP address as shown below.
Use the client profiles to upload files as shown below
The PRMWD Hosting account holders (primary ftp users) with authority to create multiple sites will have access to content of all sites in the account. Account holders must move content files to the specific /web/content/ directories (www.cloudsighting.com shown below).
NOTE: The Cloudsites FTP service does support resumable uploading. This means that if there is a connection failure during an upload, it does not have to be started from the beginning. The ftp client may need to be configured appropriately to permit this.
Additional Resources
More Articles are available to address ftp questions